ACR Electronics PowerWatch Spezifikationen PDF herunterladen (Seite 48)

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3.1.8. Troubleshooting

This section deals with the most common problems one can expect when using ACR data loggers and TrendReader

Express. If you require assistance to topics not covered in this section, please contact our Customer Support

Department.

ACR Systems Inc.

Customer Service Department

Unit 210, 12960-84th Avenue

Surrey, BC V3W 1K7

Canada

Tel: (604) 591-1128

Fax: (604) 591-2252

Toll Free: 1-800-663-7845 (Canada & U.S.)

Web Site: www.acrsystems.com

Our Customer Service Representatives are available to assist you. Please contact us during normal business hours, 6:30

AM to 4:30 PM Pacific Standard Time.

3.1.8.1. Connecting the Logger

My computer does not have a com port.

Check the back of your computer for another type of connector.

In some cases, your computer will not be equipped with a 9 pin communications port. Alternatively, it will have either a 25-

pin connector or a USB interface. In both cases adapters will be necessary to operate your data logger. To learn more

about the required adapter for your computer, contact ACR Technical Support.

Do you have a free com port available to read the JR. data logger?

Your modem, mouse and other devices like these use communications ports, just like the JR. data logger. Sometimes

(especially in laptops) the resources for a free com port are quite limited. In cases like this, alternatives include, having

your other devices operate under alternative com ports (ie 25 pin or USB terminals) or purchasing a adapter that can

convert the available port to a 9-pin configuration.

Alternatively, it is also possible to temporarily disable the conflicting device while operating the JR. with TrendReader

Express.

I've done all of the above and I still can't communicate with my data logger.

Please contact Technical Support. They will help you with advanced troubleshooting and diagnosis of your equipment.

3.1.8.2. Analyzing Logged Data

The following functions will help in analyzing logged data: Zooming Graph, Printing and Exporting to Other Files.

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ACR Electronics PowerWatch Spezifikationen Seite 48